Illuminating the Space where People and Business Connect
Welcome to Lumina Consulting Services. We understand that being person-centred is vital to business success. Whether it be your external customers or your internal customers - your employees, how people experience your business matters.
Combining expertise in Consumer Insights and HR & Immigration support, we empower businesses to elevate their service quality and harness the full potential of their human resources.
WHY US?
Expertise
We have close to 15 years of service-orientated experience, inclusive of nearly 10 years in HR and Immigration
Integrated Solutions
We take a holistic approach to business growth, considering both external customer interactions as well as internal HR processes
Tailored Services
We customize our solutions based on your unique business needs and challenges
Results Driven
We have a strong focus on delivering actionable insights and measurable outcomes
OUR SERVICES AT A GLANCE
"People-Powered Insights. Business-Bright Solutions."
ABOUT US
"Your Success, Our Service"
Lumina's Founder and Principal Consultant, LJ, holds a Bachelor's degree in Psychology, a Master's degree in Social Work and is aPHR & DiSC certified. With nearly 15 years of diverse experience spanning social services, hospitality, and HR roles, LJ's commitment to service and people is unparalleled.
Her passion lies in making sure each person she interacts with feels valued, heard, and empowered and her mission extends to ensuring your customers & employees feel this way too. With experience servicing both external and internal customers, LJ knows firsthand how businesses treat people matters.
Book in your free 15 minute consultation today to see how Lumina can help you deliver exceptional service to the people who drive your business's success.
Lumina Founder
Lisa-Jayne Metschnabel
RESEARCH
"Service as a Science"
*For source material, enquire below
CONTACT US
"Connecting Starts Here"
